Protecting your private information is our priority. This Statement of Privacy applies to www.rosehaven.us and Rosehaven Homes, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Rosehaven Homes, LLC include www.rosehaven.us. The Rosehaven Homes, LLC website is a real estate site. By using the Rosehaven Homes, LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Rosehaven Homes, LLC may collect personally identifiable information, such as your:
– First and Last Name
– E-mail Address
– Phone Number
Providing Rosehaven Homes, LLC your phone number is optional. By providing Rosehaven Homes, LLC with your phone number, you consent to receive informational and promotional SMS text messages from Rosehaven from time to time to include messages regarding customer care, surveys, and promotional messages. You may opt out of receiving text messages from Rosehaven Homes at any time by replying STOP. Reply HELP for help. Message frequency will depend on your responses to our text messages. Message and data rates may apply.
If you purchase Rosehaven Homes, LLC ‘s products and services, we collect billing information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us by filling out a form on our website. We will use your information for communicating with you in relation to services and/or products you have requested from us via email or text message. We also may gather additional personal or non-personal information in the future to complete a transaction.
Use of your Personal Information
Rosehaven Homes, LLC collects and uses your personal information to contact you after you have requested us to do so. Rosehaven Homes, LLC may also use your personally identifiable information to inform you of other products or services available from Rosehaven Homes, LLC via phone, email, or text message. You may opt out of these communications at any time and for any reason.
Sharing Information with Third Party Services
Rosehaven Homes, LLC does not sell, rent or lease its customer lists to third parties for marketing or promotional purposes. Your information, including text messaging originator opt-in data and consent, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent other than for the express purpose of delivering the purchased product or information requested.
Rosehaven Homes, LLC may share data with trusted third party service providers to send you email, postal mail, or a text message; or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Rosehaven Homes, LLC, and they are required to maintain the confidentiality of your information.
Examples of Trusted Third-Party Service Providers Includes:
- Email service providers
- SMS text message service providers
- Website hosting service providers
- CRM, ERP, Microsoft365, and other SaaS business software providers
Rosehaven Homes, LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rosehaven Homes, LLC or the site; (b) protect and defend the rights or property of Rosehaven Homes, LLC ; and/or (c) act under exigent circumstances to protect the personal safety of users of Rosehaven Homes, LLC , or the public.
Tracking User Behavior
Rosehaven Homes, LLC may keep track of the websites and pages our users visit within Rosehaven Homes, LLC, in order to determine what Rosehaven Homes, LLC services are the most popular.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Rosehaven Homes, LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rosehaven Homes, LLC website.
Use of Cookies
The Rosehaven Homes, LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rosehaven Homes, LLC pages, or register with Rosehaven Homes, LLC site or services, a cookie helps Rosehaven Homes, LLC to recall your specific information on subsequent visits.
Rosehaven Homes, LLC features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rosehaven Homes, LLC services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Rosehaven Homes, LLC secures your personal information from unauthorized access, use, or disclosure.
Rosehaven Homes, LLC uses the following methods for this purpose:
– SSL Protocol
-Password protected systems
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Rosehaven Homes, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail and Text Communications
From time to time, Rosehaven Homes, LLC may contact you via email or text message for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Rosehaven Homes, LLC or click on a link therein. If you would like to stop receiving marketing or promotional communications via email or text message from Rosehaven Homes, LLC, you may opt out of such communications by unsubscribe link within the message.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Rosehaven Homes, LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Rosehaven Homes, LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Rosehaven Homes, LLC has not adhered to this Statement, please contact Rosehaven Homes, LLC at:
Rosehaven Homes, LLC
200 E Grayson Street
Suite 210
San Antonio Texas, 78215
Email Address: (See contact us page)
Telephone number:
210-444-2040
Effective as of April 3, 2025
